Quality Improvement

PerformCare takes quality improvement (QI) seriously. We've implemented extensive QI initiatives, including a QI program, advisory committee, regulations, and other programs to ensure quality service and care.

QI tools

• Care coordination
• Clinical practice guidelines
• Critical incident reporting
• Integrated care plan program
• Medication toolkit (PDF)
• Non-incentive programs
• Provider profiling
• QI program
• Restraint and seclusion monitoring
• Satisfaction surveys
• Treatment record review
  

Zero Suicide © Performance Improvement Project

As a part of the PerformCare Zero Suicide © Performance Improvement Project, PerformCare network providers are invited to complete the Zero Suicide © Self-Assessment to determine areas of strength and need in their readiness to provide suicide care.

• Zero Suicide © Organizational Self-Assessment  

QI training

• Part 1: Introduction to Quality Improvement (PDF)
• Part 2: Continuous Quality Improvement (PDF)
• Part 3: Writing Quality Improvement Plans and Corrective Action Plans (PDF)

QI contact information

PerformCare
8040 Carlson Road
Harrisburg, PA 17112
1-888-700-7030